Support

How can we help?

Common answers for moon cave on iPhone and iPad.

How do I restore moon cave Pro?

Open moon cave, go to Settings, and choose Restore Purchases. Use the same Apple Account that made the original purchase. The Pro upgrade is a one-time purchase, not a subscription.

Why is weather unavailable?

In Settings, confirm that Show Weather is enabled. You can allow approximate location access or enter a U.S. city manually. Weather also requires an internet connection.

Why didn’t a reminder appear?

Enable Notifications inside moon cave and confirm notification permission in iOS Settings. Also verify that the task has a future reminder time.

How do I share something into Inbox?

From another app, tap Share and choose moon cave. Shared text and links can be added to Inbox. Image sharing requires moon cave Pro.

Where is my data stored?

Tasks, lists, schedules, and images are stored locally on your device. Uninstalling the app removes this local data. The first release does not include cross-device cloud sync.

Can widgets show private task titles?

Yes. A widget can display task titles on the Home Screen or Lock Screen. Remove the widget if you do not want that content visible there.

Still need help?

Contact support

Include your device model, iOS version, and a short description of what happened. Please do not send sensitive task content.

Email steve.ward.smith@icloud.com